No Hassle Returns

FHC Industrial Supply wants you to be 100% satisfied with your purchase. We will replace, refund or issue credit on standard stock merchandise in unused condition. Returns must be pre-authorized and must be returned within 30 days of FHC Industrial Supplys' original ship date. Call our customer service department at 1-978-534-4956 to arrange your return authorization number. Be sure to include the original packing slip (or a copy) or invoice in the package. Shipping must be prepaid. We will not accept C.O.D. shipments. Any claims or discrepancies in the shipment must be made within 5 days of receipt of the merchandise.

The return of factory standard non-stock items may be subject to a 15% or greater restocking charge. Discontinued, liquidation, made to order and cut to length products are not returnable. Due to manufacturer’s policy, all books and software that are opened cannot be returned. All credits and returned products are subject to inspection. FHC Industrial Supply reserves the right to decline the return or credit of any product deemed misused or non-saleable.